Terms & Conditions

 Terms and Conditions Please stroll down for the terms of agreement between landlords & GooneyShop Ltd. 


In using this website, you are deemed to have read and agreed to the following terms and conditions:     The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.     Privacy Statement: We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible, confidentiality: We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.     We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.   

Disclaimer Exclusions and Limitations the information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:  excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected. 

Availability:  Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this  site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service, you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, whichever way caused.  

Log Files: We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and 

referral URL. This information is not shared with third parties and is used only within this Company on a need-toknow basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.     Cookies: Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies linked to this website. You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website, you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.  

Links from this website We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information. 

Copyright Notice:  Copyright and other relevant intellectual property rights exist on all text relating to the company’s services and the full content of this website.     GOONEYSHOP LTD logo's is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this website is trademarked.            

Communication: GOONEYSHOP LTD is a company registered in England and Wales, Number 9769164, registered office: 86 – 90 Paul Street, London EC2A 4NE. Telephone number 02075115960 Email:  contact@gooneyshop.com. GooneyShop Ltd (GooneyRooms) provides shared accommodation services in the UK.  

Force Majeure: Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or manmade eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any agreement contained herein. 

Waiver Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled here under shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.      


General: The laws of England and Wales govern these terms and conditions:   


The Accommodations & Landlords: The accommodations that we reserve or arrange viewings for is not owned by GooneyShop Ltd. We are not responsible for any licences required or for the condition of the property. GooneyShop Ltd uses the information given to us by the property owners, we then pass this information on to our clients before they book a viewing or reserve the accommodation. We are not liable for any wrong information given to us nor are we liable for any losses incurred due to this. If our client has a complaint regarding the accommodation or any fault after moving in, it is the landlord's duty to deal and correct the problem, so it is them that you need to contact. If a client requests for a refund about a payment made to the landlord or any other agent, it is the landlord that should be dealing with the issue and not us.  

Complaints Made at the Property, For Client’s who moved in: If you have any complaints regarding the room or property once entered you must complain directly to the landlord.  

Someone Acting on Your Behalf: The only time we can discuss our client’s issues with a third party is if our client writes us a letter stating the name and address of the person or agent that will be acting on your behalf. Once we receive a letter from you giving us the authority to discuss your matter with a third party, then we will consider to do this. Please see our contact page for the details in how to get in touch with us. 

Fee for Landlords: we do not charge any fees from landlords, unless the landlord has multiple properties, then the fee of equivalent to one week rent for each room may apply. If this is the case, one of our staff will discuss and prepare an agreement to be signed. 

Fees for clients when reserving a room, studio flat or property is £150 per person or £200 for couples. The fee in Cambridge is £200 per person and £300 for couples. The fee in certain areas may be slightly higher but it will be stated in the advertisements.   

Late Payment Charges: If you do not pay GooneyShop Ltd administration fee within 12 hours of reserving the accommodation, you will get a late payment charge of £100 per person. If you continue to avoid making a payment you will get a further late payment charge of £100 per person and your landlord will be informed of this. GooneyShop Ltd takes these kinds of offences very serious and we will not stop in trying to recover our money. We will take all steps necessary, like for example: Debt Collection Agencies will be appointed and when that happens their fees will be added to your bill. We will also prepare ourselves to take you to court if necessary.  

Reserving an accommodation without viewing: When you reserve an accommodation without viewing prior to arriving and the accommodation is not ready when you arrive for whatever reason, then we will offer you an alternative accommodation for the same rent or close to the rent of your first booking. Once you have moved in to the property offered to you, our service ends there and are no longer responsible for anything from that point.  We do not give refunds on administration fee payments made to GooneyShop Ltd in any situation. 

These terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.  

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected. GooneyShop LTD all rights reserved supplemented except in writing and signed by duly authorised representatives of the Company. Notification of Changes the Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms if there are any changes.      

For general complaints please see our contact page and feel free to contact us via telephone, email or post. We will get back to you within 28 days with a response to your concerns.  


This is a Legal Binding Agreement Between GooneyShop Ltd and the Client(s) who Attends to View the Accommodation Arranged by GooneyShop Ltd. 


This is an Agreement between the Client who Attends to the Viewing Arranged by the Agent Named on this Agreement, hereinafter called (the “Client”) & the service provider (“GooneyShop LTD”) also Trading as (“GooneyRooms”) hereinafter will be called (the “Agent”) – The Client  is Obligated to Perform accordingly under the terms set out in this agreement automatically, by just attending the Viewing, Arranged by the Agent.   1. The Service: The Agent is happy to receive instructions from the Client to provide shared accommodation services. 2. Providing Details of Vacant Accommodations: The Agent will provide Details of Vacant Accommodations in the area where the Client is looking. The Agent provides such details in advertisements on houseshare/flatshare websites, social media websites, the Agents Website, over the phone, email and by text. 3.  Landlord & Property Information: The Landlords provide information about themselves and the Property to the Agent over the phone, email or text. It is the Landlords responsibility to provide true and accurate information. If the viewing Client is unhappy because of misleading information being provided, then the Client should speak to the Landlord. 4. Booking Viewings: The Agent can arrange unlimited Viewings for the Client(s). The Agent will arrange a viewing time that suits the client and the Landlord. Viewing details will be sent to the Client(s) via email or text, showing the full address, landlord details, and the rent, deposit and administration fee details will also be provided. 5. Taking or Reserving the Accommodation Once Viewed: Once the Client(s) has Viewed the property that the Agent has arranged, the Client can then decide to take or Reserve the Accommodation if they like, subject to the Landlord accepting the Client(s) and the arranged administration fee is paid to the Agent.  6. Reserving an Accommodation Without Viewing: In some cases, if the Client is unable to attend a viewing for whatever reason, then the Client can reserve the accommodation without viewing, subject to the Client being suitable for the accommodation and will move in to the property within 10 days. In some cases, we can accept reservations where the Client wants to move in after 10 days and up until 3 months, subject to the accommodation being available at that time required. If you reserve an accommodation without viewing and the accommodation is not ready for you when you arrive for whatever reason, then an alternative similar accommodation will be offered by the Agent. 7. Administration Fee: The Client(s) must pay the arranged Administration Fee to the Agent, once the Client(s) has decided to reserve or take an accommodation. Failing to pay for the Administration Fee upon reservation will result in the reservation being cancelled by the Agent and possibly be liable for late payment charges. If a Client moves in to a property arranged by the Agent and the Administration fee is not paid, the Client will be liable to cover all the loses that the Agent has incurred due to this. 8. Client’s Obligations Under this Agreement: The Client(s) is obligated to perform according to the terms set out in this Agreement. 9. Cancelling the Viewing: Under this Agreement the Client(s), Agent or the Landlord can cancel the viewing at any time, for any reason but must inform each party by telephone, text or email. 10. If a Client is Offered an Alternative Accommodation by the Landlord: If the Landlord offers the Client(s) an Alternative Accommodation during Viewing or on another day within three months, then the same terms on this agreement applies to the Client. Failing to inform the Agent and failing to pay the Administration Fee will result in the Client(s) being liable to pay the Agent’s loses. 11. If a Client Returns to the Landlord that the Agent Has Introduced. If a Client returns to the Landlord that the Agent has introduced within three months and gets offered an Accommodation, then the Client must inform the Agent of this straightaway. If this happens the Client will still be in an agreement with the Agent and therefore the Client must still pay the arranged Administration Fee. Failing to inform the Agent and failing to pay the Administration Fee will result in the Client(s) being liable to pay the Agent’s loses. 

Legal Agreement Between GooneyShop Ltd (GooneyRooms) & the Landlords who use the services provided by GooneyShop Ltd:

This is an Agreement between the Landlord who use our service, hereinafter called (the “Landlord”) & the service provider (“GooneyShop LTD”) also Trading as (“GooneyRooms”) hereinafter will be called (the “Agent”) – If the Landlord uses the Agent’s Services, then the Landlord is Obligated to Perform accordingly under the terms set out in this agreement, even without signing. 1. The Service: The Agent is happy to receive instructions from the Landlord to provide shared accommodation services. 2. Marketing the Property: The Agent will advertise the Landlord’s property on houseshare/flatshare websites and may use social media advertisements. The Agent will speak to recruitment agents, Intern agents and any other agents about the vacant property to try and arrange suitable prospective tenant(s) to view or reserve. 3. Arranging a Viewing: The Agent will gather all relevant details from suitable clients and then get in touch with the Landlord to arrange a Viewing at a time that suits the viewer and the Landlord. Once the Landlord has accepted the Viewing, the Agent will email or text the viewers details. 4. Cancelling a Viewing: The Viewing can be Cancelled by any party at any time for any reason. If any party wants to cancel a Viewing, they must inform other parties of this straightaway by telephoning or texting. 5. Client(s) Reserving the Accommodation Without Viewing: Under this Agreement the Agent can arrange a suitable Client(s) to Reserve the vacant Accommodation without Viewing. The Agent will only do this if a Client is suitable for the Accommodation but is unable to view for whatever reason. If this happens the Agent will inform the Landlord of this straightaway and provide the Client’s details. The Agent will only allow a Client to Reserve without viewing, if they are intending to move in to the Accommodation within 10 days.  6. Landlord’s Obligations Under this Agreement: The Landlord named above is obligated to perform according to the terms set out in this Agreement. 7. Landlord to Provide the Correct Information: The Landlord is Obligated to provide the correct Personal and Property Information to the Agent.  8. Property Photos: The Landlord is to provide the Agent photos of all the rooms which the Tenant(s) will be using. The Photos must be newly taken to show how the Property looks at present.  9. Conducting Viewings: Under this Agreement, The Landlord or the representative of the Landlord is to Conduct the arranged Viewings at the arranged day and time. If the Landlord wanted to cancel a Viewing, they can do so but must inform other parties straightaway. 10. After Viewing Feedback: Under this Agreement, the Landlord is Obligated to send a text message, email or telephone the Agent and provide a Feedback in how the Viewing went. The Agent may sometimes pass on Feedback to the Landlord from the Viewing Client. 11. If the Viewing Client(s) Wanted to Take or Reserve the Accommodation: Under this Agreement the Landlord is obligated to inform the Agent straightaway if the Viewing Client Wanted to Take or Reserve the Accommodation. If the Landlord fails to inform the Agent of this straightaway, then the Landlord may be liable to pay an administration fee matching the amount of the Agent’s loses if there are any.  12. If the Landlord Offers the Agent’s Client(s) an Alternative Accommodation or if the Agent’s Client Contact’s the Landlord After the Viewing: Under this Agreement, the Landlord is obligated to inform the Agent if the Landlord offers the Agent’s Client(s) an Alternative Accommodation within three months from the first viewing date. If this happen the same terms on this Agreement would apply. If the Agent’s Client(s) contacted the Landlord within three months from the day of the viewing, and the Landlord provides an accommodation, the Landlord must inform the Agent of this straightaway as the terms on this Agreement would apply. Failing to inform the Agent will result in the Landlord being liable to pay the Agent’s loses. 13. The Landlord Must Not Allow the Agent’s Client(s) to Move in to the Property Before the Agent’s Client Pays the Arranged Administration fee to the Agent: Under this Agreement the Landlord is obligated not to allow the Agent’s Client(s) to Move in to the Property before the Viewing Client(s) pays their Arranged Administration fee to the Agent. If the Landlord fails to do this, they will be liable to cover the Agent’s loses. 14. If the Landlord Arranges Someone to Occupy the Accommodation by Themselves: Under this Agreement, the Landlord is Obligated to inform the Agent straightaway if the Landlord Arranged a Tenant by Themselves. If the Landlord fails to do this, they will be liable to cover the Agent’s loses. 15. Fee: The Fee for the Service Provided to the Landlord by the Agent: The Service provided to the Landlord by the Agent is free of charge, unless the Landlord has three or more properties assigned to the Agent. The fee for Landlords with three or more properties is equivalent to one-week rent to be paid upon the reservation. 16. Terminating This Agreement: The Landlord or the Agent Can Terminate this Agreement at any time and without any reason. This must be done by telephoning, email or text.